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Banking and finance disputes in Saudi Arabia
A dispute with a bank or finance company can feel unequal, but the law sets specialised committees and customer-protection rules for these disputes.
Usus Law Firm represents individuals and companies: complaints to the bank and then to the Saudi Central Bank through «SAMA Cares», claims before the banking and finance dispute committees, and appeals. We also act for businesses in disputes over facilities and guarantees.
Disputes we handle
- Loans and finance: personal and mortgage finance, instalments and rescheduling.
- Fees and charges: recovering fees that were not due.
- Unauthorised transactions: fraud, withdrawals and transfers the customer did not authorise.
- Credit cards: balances, charges and fees.
- Facilities and guarantees: credit facilities, letters of guarantee and letters of credit for businesses.
Why Usus Law Firm?
Advice before action
We review your documents and explain your legal position and options before you commit to anything.
Grounded in the law
Every claim or defence we file rests on a statutory provision and written evidence.
Full confidentiality
Details of your matter go only to the competent authority, and only as far as the case requires.
Direct contact
One lawyer follows your matter and tells you what happened and what comes next.
Banking lawyer in Riyadh and Tabuk
Riyadh: Al Olaya, Khurais Road and Olaya Street intersection, Building 3061, First Floor. Phone and WhatsApp: +966 53 034 9349.
Tabuk: Al Muruj Al Awwal, King Abdulaziz Road, Building 8937. Phone and WhatsApp: +966 55 848 5838.
We also act in other regions of the Kingdom: many hearings are held remotely and powers of attorney are issued online through Najiz. Our branches in Riyadh and Tabuk.
Request a quick consultation
Leave your name and mobile number, and a lawyer from our Riyadh or Tabuk branch will call you during working hours.
RiyadhTabukOther city
Frequently asked questions
Who hears disputes with banks?
The Committee for Banking Disputes and Violations, and for finance companies the Committee for Finance Violations and Disputes, each with an appeal committee.
Do I complain to the bank first?
Usually yes, then to the Saudi Central Bank if the complaint is not resolved.
Our work
Represented a client in a lawsuit against a bank over unlawful fees, obtaining a judgment to cancel them and compensate the client.
Handled a dispute between a company and a bank regarding a financing contract, where a fair legal settlement was reached ensuring the rights of both parties.
Related services
- Quasi-Judicial Committees
- Securities Disputes
- Commercial Claims Between Companies
- Book a free legal consultation in Riyadh, Tabuk or online.
Laws and references
Banking Control Law
Finance Companies Control Law
Banking Customer Protection Principles